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Working with you to improve the quality of health and social care.
Picker is a leading international charity in the field of person centred care. We have a rich history of supporting those working across health and social care systems measuring patient experience to drive quality improvement in healthcare.
Moving beyond measurement.
Our approach ranges from system level research to shape health and social care policy through to working with front line staff to understand, measure and improve patient experience, satisfaction and quality in health and social care.

Research
Create evidence from health services research that advances thinking and debate around person and family centred care.
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Strategy Setting
Define strategic patient experience goals as part of a wider care quality agenda.
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Understanding Experiences
Encourage patients to engage freely about their experiences of care, translating findings into effective user experience toolkits.
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Measuring Experiences
Collect high quality patient experience data that is robust, representative and comparable.
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Analysis & Reporting
Engage staff & Patients and share findings. Identify key areas for improvement as well as areas of high performance.
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Improving Experiences
Inspire a culture of excellence by acting on feedback to drive quality improvements.
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Picker Results
Are you running a staff or patient satisfaction survey with us? Access the latest response rates and view your survey results now.
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