Are you interested in a career in the third sector? Are you passionate about improving the quality of health and social care?

Do you believe that the people using healthcare services should play an integral part in developing and improving them? Do you like the idea of working for an organisation that is committed to making a difference to patient experience & well-being?

If the answer to these questions is yes then a career at Picker could be for you.

Picker is an equal opportunities employer and welcomes applications from anyone who holds the required skill and or experience.

View our current job vacancies below

Research Associate – Survey Coordination Centre

Application close 28-07-2017

Job reference number: RACC0617

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

Researching and measuring the experiences of patients, service users, and staff are key areas of our work. We develop and run surveys for a wide range of public and private healthcare organisations, as well as national bodies, voluntary sector organisations and international healthcare providers. Furthermore, we conduct original research using qualitative and quantitative social research methods to investigate issues related to people’s experiences of care and organisations’ efforts to improve services.

We wish to appoint a Research Associate for our Survey Coordination Centre in the Research Division.

The Research Division

The Research Division is responsible for Picker’s research planning and delivery, as well as major survey coordination projects.

The vacancy is situated within the Survey Coordination Centre, which is responsible for managing the design, management and analysis of surveys within the NHS’s national staff and patient survey programmes. The programmes are conducted on behalf of NHS England and the Care Quality Commission respectively, and include a range of large scale and high profile surveys that are typically co-ordinated centrally but administrated locally by NHS organisations. These surveys are amongst the largest of their kind in the world.

Purpose of the role

You will report to a Senior Research Associate and will work on the development and coordination of new and existing surveys as part of our Survey Coordination Centre in the Research Division. You will contribute to a range of projects using a variety of survey methodologies, as well as liaising with partners, collaborators, clients and subcontractors.

Quantitative and/or qualitative research experience with skills in questionnaire design, research methods, as well as data handling, analysis and reporting, are essential to this role. You must also be able to apply innovative thinking to identify how new survey methodologies could be beneficial to the organisation and its clients. The ability to work collaboratively, while operating in a self-motivated and independent fashion is key, together with robust written/oral communication skills and attention to detail. Prior experience of project management, statistical packages and database use would be advantageous.

How to Apply

To apply, please send a C.V and covering letter to jobs@pickereurope.ac.uk. In your covering letter please describe your suitability for the role and identify the role you are applying for by quoting the unique reference number. You can download a copy of the job description below.

Closing date for applications is Friday 28th July 2017.

For further information about the role, please contact Nick Pothecary, Acting Associate Director, Survey Coordination Centre, on 01865 208158 or by email: nick.pothecary@pickereurope.ac.uk

No agencies please.

Apply now Download spec

Research Associate – Research Unit x 2

Application close 28-07-2017

Job Reference Number: Permanent role: RARC0617 Fixed Term role: RACW0617

About Picker

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. Researching and measuring the experiences of patients, service users, and staff are key areas of our work. We conduct qualitative and quantitative social research to investigate issues related to people’s experiences of care and organisations’ efforts to improve services.

The Research Division

The Research Division is responsible for Picker’s research planning and delivery. Our portfolio includes a mix of longer-term development work and shorter projects, using a range of methodologies, focused on the delivery of high quality evidence and resources.

In addition, the Division coordinates the NHS’s national staff and patient survey programmes on behalf of NHS England and CQC respectively. The programmes are led by the Head of Survey Co-ordination and include a range of large scale and high profile surveys, which are typically designed centrally but administrated locally by NHS organisations.

The role of Research Associate

Reporting to a Senior Research Associate, you will deliver research and survey projects, including preparation of proposals, use of quantitative and qualitative research methods, literature reviews, report writing, liaising with clients, and ensuring timely delivery of research activities. You will also help to disseminate research findings by preparing and delivering presentations and other outputs for various audiences including clients, collaborators, academic audiences, healthcare staff, members of the public and other stakeholders.

This varied and rewarding role will require previous research experience and an appreciation of the variety of quantitative and qualitative approaches available to collect feedback. The ability to work collaboratively, while operating in a self-motivated and independent fashion is key, together with robust analytical skills, written/oral commuication and attention to detail.

There are two roles available – one is a permanent job and one is a Fixed Term Contract for 9-12 months.

How to Apply

To apply, please send a C.V and covering letter to jobs@pickereurope.ac.uk. In your covering letter please describe your suitability for the role and identify the role you are applying for by quoting the unique reference number.

Permanent role: RARC0617 Fixed Term role: RACW0617

You can download a copy of the job description below.

Closing date for applications is Friday 28th July 2017.

For further information about the role, please contact Amy Tallett, Head of Research, by email in the first instance: amy.tallett@pickereurope.ac.uk

No agencies please.

Apply now Download spec

Interim Head of Research (9-12 months maternity cover)

Application close 28-07-2017

About Picker

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. Researching and measuring the experiences of patients, service users, and staff are key areas of our work. We conduct qualitative and quantitative social research to investigate issues related to people’s experiences of care and organisations’ efforts to improve services.

The Research Division

The Research Division is responsible for Picker’s research planning and delivery. Our portfolio includes a mix of longer-term development work and shorter projects, using a range of methodologies, focused on the delivery of high quality evidence and resources.

In addition, the Division co-ordinates the NHS’s national staff and patient survey programmes on behalf of NHS England and CQC respectively. The programmes are led by the Head of Survey Co-ordination and include a range of large scale and high profile surveys, which are typically designed centrally but administrated locally by NHS organisations.

The Head of Research role

The Head of Research leads a small team of professional researchers and is accountable for the management, delivery and financial performance of the Research business unit. You will be responsible for managing and building a research portfolio comprising a diverse range of high value projects, as well as building and maintaining effective partnerships with academic and third sector collaborators. In conjunction with the Chief Research Officer, you will pursue a long-term strategy to develop the team’s research portfolio in order to maximise funding and build Picker’s reputation as an expert and thought leader. As a company ambassador, you will play an active role in increasing awareness, demonstrating expertise and promoting our brand.

To succeed in this exciting role, you will have significant experience in social research methodologies and of managing large scale, complex projects. You will hold a postgraduate qualification or equivalent knowledge/experience in a relevant discipline, coupled with extensive knowledge of health and social care policies and the social research landscape.  An experienced leader of people, performance and finances, you will possess credibility with audiences at all levels, both internally and externally.

How to Apply

To apply for this role, please send a C.V and covering letter to jobs@pickereurope.ac.uk. In your covering letter please state the role you are applying for and why you feel you would be suitable for the role. You can download a copy of the job description below.

Closing date for applications is Friday 28th July 2017. The envisaged start date in the role is mid – late September.

For further information about the role, please contact Jenny King, Chief Research Officer, by email: jenny.king@pickereurope.ac.uk

No agencies please.

Apply now Download spec

Trustee

Picker would actively encourage anyone interested in becoming a trustee to contact us to find out more information about the role.

Currently there is a specific interest in hearing from potential trustees that have senior experience of clinical practice as a health or social care professional including leadership in improving the quality of patient or client centred care.

All applicants must be able to demonstrate knowledge and experience of governance and management of a national or international charity, or other governance and management experience that is applicable to the post. Applicants must also be committed to the values and visions of Picker and committed to understanding and using the patient (client, service user or consumer) perspective in health and social care.

For more information, including a copy of the full job description, please contact Nicola Porter, Executive Assistant – nicola.porter@pickereurope.ac.uk or 01865 208 150.

Apply now

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