After four years of exceptional service Dr Andrew McCulloch CEO of Picker will be retiring at the end of January 2017.
Under his leadership Picker has set up patient experience programmes in new health jurisdictions, worked with excluded patient groups and extended the charity’s work into new branches of health and social care.
He will be replaced by Chris Graham as Acting CEO. Chris brings a wealth of experience in patient centred care and patient experience research.
Since January 2011, Chris has led Picker’s research and policy directorate focusing on the development and coordination of large scale research and service evaluation projects. Chris was the Chief Investigator for the NHS Patient and Staff Survey Coordination Centres, run on behalf of the Care Quality Commission (CQC) and NHS England respectively, as well as being involved in a numbers of research projects focusing on the measurement and improvement of patient experience.
Before joining Picker, Chris spent several years working at the CQC where he was responsible for overseeing a number of special studies and surveys undertaken within the national survey programme. He is a National Institute of Health Research faculty member and an associate member of the University of Oxford’s Health Services Research Unit. Chris studied Experimental Psychology at Pembroke College, University of Oxford.
Chairman Stuart Bell, CBE, said:
“Andrew brought experience, knowledge and expertise to Picker, as well as his passion for health care and particularly for advocating for the needs of vulnerable patients. He has been the driving force in extending our reach into new markets and sectors of health and social care. His vision for the future, of an organisation that builds capacity to collect and use patient experience and staff experience, across many aspects of healthcare and in many countries, will remain.”
On his appointment Chris said:
“I’m delighted to have the opportunity to lead Picker and to help the organisation continue its valuable work. Since its establishment, Picker has been at the heart of efforts to improve person-centred care and this perspective is particularly important at a time when care providers face many challenges. On behalf of the all the team at Picker, I would like to express our thanks and gratitude to Dr Andrew McCulloch for his support. He has built on Picker’s international reputation and has made a significant personal contribution. We wish him all the best for the future.”
Picker is an international charity working across health and social care. Established in 2000, the charity aims to influence, inspire and empower the delivery of the highest quality family centred care. We measure experiences to understand and highlight incidences of excellence and poor care delivery and work across health and social care systems to support organisations to improve the quality of care.
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