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Adult Inpatient Survey 2020

We will help you understand and improve the experience of your adult inpatients.

Last year we worked with over half of NHS trusts on their Adult Inpatients Survey. This, and our approved contractor status, makes us well placed to support you.

In 2020, the Adult Inpatient Survey will be collecting both paper and online responses. Currently, we run hundreds of thousands of digital surveys every year using both email and phone/text. This mixed-mode approach is something we have been employing in our work more and more in recent years.

We provide a programme framework and a suite of reporting tools to ensure surveys are delivered following national requirements.

Our package includes:

  • A dedicated management team to support you from start to finish.
  • Comprehensive reporting and analysis, which uses evidence-based insights to support long-term planning and deliver sustainable improvements.
  • Access to our insight and improvement workshops, enabling you to understand national trends, share best practice and participate in action planning sessions with peers.

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Survey package specifications


In addition to this, we are able to offer a deeper dive into patient experiences using thematic reviews, free-text sentiment analysis and bespoke research and consultancy.

To discuss ways in which we can help you, please call our Client Service team on 01865 208 140 or request a callback by clicking on the link below.

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