News

26 November, 2019

Quality of NHS mental health services has declined over last five years, survey shows

People accessing NHS mental services are increasingly likely to experience problems in accessing and receiving care, according to results from a survey of more than 12,000 service users published today. Declines in quality over the last five years mean that service users are less likely than ever to report getting as much help as they need and receiving personalised care.

19 November, 2019

Despite improvements in hospital care for children and young people, more can be done to improve their experience

Over 33,000 respondents completed the Children and Young People’s Patient Experience Survey 2018 capturing their experiences of hospital care and that of their parents/carers

23 October, 2019

National survey shows few improvements in patients’ experiences of urgent and emergency care

Most patients treated in NHS emergency and urgent care departments report good experiences, but problems experienced by a sizable minority show that there remains considerable scope for improvement.

16 September, 2019

Picker welcomes a new Chair of the Board of Trustees

International healthcare charity Picker has appointed Professor Aileen Clarke, a leading academic, as its new Chair of Trustees.

20 June, 2019

The 2018 Adult Inpatient Survey results show declines across many elements of care

The 2018 NHS Inpatient Survey, coordinated by Picker and published today by the Care Quality Commission, provides the views of more than 76,000 recent hospital patients.

3 June, 2019

Picker responds to publication of the Interim NHS People Plan

NHS England has set out its proposals for the future of the NHS workforce in a document published today (3 June 2019) called the 'Interim NHS People Plan', which follows on from the NHS Long Term Plan which was published earlier this year.