10 ways to build quality care experiences for and with children, young people and their families
For any organisation, an online presence is a must and an authentic, informal way of both promoting your agenda and interacting with service users, staff and opinion formers. While for patients and the public in general, it’s a great way of sharing experiences and connecting with people in a similar situation or with like-minded beliefs.
From my point of view it’s a fast and easy way for me to hear these stories and let people know about the fantastic, inspiring work I see happening in CYP care daily. Following a hashtag opens up a world of experiences and conversations that you would never be privy to otherwise. Some of my favourites include # #CYPExp #PtExp #TwitterNHS
When things are tough we need to talk about it particularly in healthcare and while all experiences are valid, it’s important to shout about the good stuff too, I don’t think it always gets the air time it deserves. It’s really important that we keep sharing the good stuff, whether that is by talking about it, tweeting or even blogging about it!
Together we can deliver world class experiences for and with the children, young people and families that we serve. Taking collective action to address the often ‘little things’ that make a” big” difference to people’s care experiences.
Links of interest
Since the CYP experience series, NHS Employers has launched a guide, outlining how to best involve children and young people in the staff recruitment process. With lots of case studies and best practice for you to adopt locally, Dip in and be inspired!