18 November, 2014

News > NHS England introduce their Always Events improvement initiative in collaboration with Picker and Institute for Healthcare Improvement

Nurse caring for patient

An Always Event® is a clear, action-oriented, and pervasive practice or set of behaviours that provides the following:

  • A foundation for partnering with patients and their families;
  • Actions that will ensure optimal patient experience and improved outcomes; and
  • A unifying force for all that demonstrates an ongoing commitment to person and family centred care.

Always Events® are aspects of the patient experience that are so important to patients and families that health care providers must perform them consistently for every patient, every time.

Recognition Programme

Picker and Institute for Healthcare Improvement (IHI) Always Events® Recognition Programme enables any organisation that has implemented in a programme that meets the Always Events criteria to be recognised by IHI. Organisations previously recognised by Picker are encouraged to apply.

Click here for further information on the Always Events programme or contact us at info@pickereurope.ac.uk


Talk to us about

Person centred care

Request a callback