East Lancashire Hospitals NHS Trust (ELHT) is a healthcare provider treating over half a million...

This brand new programme aims to understand the experiences of cancer care among children under the...

Cognitive interviewing is an important stage in developing a questionnaire. The purpose is to find...

It’s difficult to measure something as subjective as patient satisfaction - but it’s widely...

Picker’s clients and partners – quite naturally – want to know that they can measure service-user...

Exploring staff education needs to provide quality care to an ageing population. The Dunhill Medical...

There are a number of surveys that routinely gather feedback from children and young people, but...

The 2019 Adult Inpatient Survey received over 76,000 responses from patients who were discharged in...