This report was commissioned by the Department of Health to assist them in developing ways of...

NHS East Midlands commissioned Picker to design and deliver a shared decision-making project, funded...

Comparing trusts with one another can be useful for performance monitoring and quality improvement...

NHS North West commissioned Picker to design and deliver a shared decision-making project, funded by...

This study aims to examine the association with differential patient survey responses of individual...

The first national survey of parents’ experiences of neonatal care was carried out in 2010-11 with...

This report presents the findings of a discourse analysis of the patient voice in published...

Patient satisfaction with health-care services is increasingly being used to evaluate and guide...