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Benchmarking

Information governance

L&D/Training

National surveys

Patient experience

Quality improvement

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Attention to physical and environmental needs

Clear information, communication and support for self-care

Continuity of care and smooth transitions

Effective treatment delivered by trusted professionals

Emotional support, empathy and respect

Fast access to reliable healthcare advice

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Involvement in decisions and respect for preferences

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Ambulance

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Resource type

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01 December 2022 Blog/Thought Leadership

Help us improve the aftercare and support for people diagnosed with meningitis

Picker are working with UK charity Meningitis Now on an important national survey that aims to...
Read this Blog/Thought Leadership
22 November 2022 Webinar

Under 16 Cancer Patient Experience Survey 2021 Workshop: Better understanding your feedback

The Under 16 Cancer Patient Experience Survey 2021 (U16CPES21) reported interesting findings from...
Read this Webinar
17 November 2022 Case study

Inpatient survey triggers the development of culture and diversity services at specialist trust

Birmingham Women’s and Children’s NHS Foundation Trust reviews staff training to support diverse...
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14 November 2022 Webinar

Inpatient Week: online workshops from Picker

Picker are excited to launch Inpatient Week, a series of virtual 'lunch and learn' events designed...
Read this Webinar
03 November 2022 Blog/Thought Leadership

Patient preferences are crucial to mental health services

Hannah Browes, Research Associate at Picker, urges community mental health services not to default...
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02 November 2022 Publication

Young cancer patients feel well looked after in NHS hospitals – but nationwide survey highlights issues around continuity of care

Children and young people treated for cancer in NHS hospitals in England have positive experiences...
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02 November 2022 Poster/infographic

Under 16 Cancer Patient Experience Survey 2021

The Under 16 Cancer Patient Experience Survey measures experiences of tumour and cancer care in...
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31 October 2022 Blog/Thought Leadership

Crisis care neglected in community mental health services

Samantha Guymer, Senior Research Associate at Picker, reveals how Accident & Emergency departments...
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