The NHS Friends and Family Test (FFT) is used across a range of services to collect feedback from...

The ‘new models for measuring patient experience’ project was funded by the Department of Health’s...

Always at the forefront of the patient experience and person-centred care conversation, Picker today...

The Department of Health commissioned Picker and the University of Oxford to develop new questions...

Picker were contracted by Macmillan Cancer Support to investigate the relationship between the...

This report was commissioned by the Department of Health to assist them in developing ways of...

NHS East Midlands commissioned Picker to design and deliver a shared decision-making project, funded...

Comparing trusts with one another can be useful for performance monitoring and quality improvement...