NHS North West commissioned Picker to design and deliver a shared decision-making project, funded by...

This study aims to examine the association with differential patient survey responses of individual...

The first national survey of parents’ experiences of neonatal care was carried out in 2010-11 with...

This report presents the findings of a discourse analysis of the patient voice in published...

Patient satisfaction with health-care services is increasingly being used to evaluate and guide...

A discussion paper designed to stimulate debate and support practical action to improve the...

This report represents the findings of a study exploring patients’ engagement in their general...

This report presents the findings of a patient experience survey conducted as part of the evaluation...