01 June 2026
Welcome to the Picker Portfolio
From principles to practice: introducing the Picker portfolio. Exciting things have been happening...
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01 June 2026 Publication2026 Urgent and Emergency Care SurveyThe 2026 Urgent and Emergency Care Survey (UEC26) is coordinated at a national level by the Survey...Read this PublicationImage
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Communication and compassionate care
This course develops the interpersonal competencies that sit at the heart of person centred practice. Moving beyond communication techniques, it builds emotional intelligence, active listening, and the confidence to navigate difficult conversations with compassion and clarity. Suitable for clinical and non-clinical professionals who want to strengthen the quality of every human interaction in their care environment.
By completing this course, you will be equipped to communicate with greater empathy, clarity, and confidence, responding to what patients and colleagues truly need, not just what they say, and contributing to measurable improvements in the experience of care in your organisation.
This course will be released for bookings later in the year - in the meantime please register your interest with us and we will send you through the details as soon as they are available.
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28 May 2026Journal archiveWelcome to our research archive. This is a central resource for navigating the academic work andRead moreImage
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14 May 2026The Picker Principles of Person Centred Digital CareDigital technology is transforming how health services are delivered While technology is changing...Read moreImage
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Back NHS Confed 2026
NHS Confed Expo is the UK's leading health and care conference, dedicated to driving innovation and improving care for patients and the public.
Come and visit Picker at stand B81 and talk to us about our goal for
The highest quality person centred care for all, always.
10-11 June 2026 | Manchester Central
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Back International Best Practice from the Picker Experience Network Awards - webinar
Each year, the Picker Experience Network Awards spotlight patient experience initiatives that have not only improved care, but reshaped cultures, strengthened partnerships, and delivered measurable results for patients and staff.
Rather than focusing solely on what makes an award winner stand out, this session will explore what we can learn from one another across borders. By bringing together the overall winner and shortlisted finalists, we will look beyond geography to uncover the shared barriers, common ambitions, and familiar constraints that shape patient experience work in every system.
Different countries. Different structures. Strikingly similar challenges.
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Foundations of person centred care
An introductory course that builds practical understanding of person‑centred care principles, enabling staff to consistently demonstrate respect, dignity and shared decision‑making in everyday practice.