This course provides a structured pathway through the Experience-Based Co-Design (EBCD) methodology, one of the most evidence-based approaches to service improvement in health and care. From the initial taster through to facilitated co-design events, participants build the skills to partner authentically with patients, families, and staff to redesign care services together. Delivered as a progressive series of modules, this course supports both new practitioners and those looking to deepen an existing EBCD practice.

By completing this course, you will be equipped to design, facilitate, and lead an Experience-Based Co-Design project from inception to implementation, embedding genuine partnership with patients and staff into the way your service learns, improves, and changes.

 Modules include:

This course develops the interpersonal competencies that sit at the heart of person centred practice. Moving beyond communication techniques, it builds emotional intelligence, active listening, and the confidence to navigate difficult conversations with compassion and clarity. Suitable for clinical and non-clinical professionals who want to strengthen the quality of every human interaction in their care environment.

By completing this course, you will be equipped to communicate with greater empathy, clarity, and confidence, responding to what patients and colleagues truly need, not just what they say, and contributing to measurable improvements in the experience of care in your organisation.

This course will be released for bookings later in the year - in the meantime please register your interest with us and we will send you through the details as soon as they are available.